Composing an incident report is most likely your least
favorite part of running calls. I know it is for me. Even though this is not a
favorite part of the job for firefighters, it is important that you give it
your all. I have been to court two times in my career, both of which I was a
nervous wreck. I was very luck that in both cases, the case was settled with
some interviews with lawyers and prosecutors, which kept me from having to take
the witness stand. Had I taken the stand, I may have been made to look like a
fool since my report documentation was not anything to be proud of.
Every report that you compose must tell the whole story. You
need to write what would almost be called a story. You need to document
everything you can think of from each incident. If you use an incident
reporting software, make sure you fill in as many fields as possible. You want
to ensure that when you are called to court in two years, you can refresh
yourself and have information to assist you, as you likely will have forgotten
much of the incident details.
- Avoid making
statements that as a firefighter you cannot determine:
Statements such as the patient was “drunk” or diagnosing a
medical condition is not wise. Unless you carry a breath test device in your
med bag, and you are trained to administer those tests, you cannot determine
without a shadow of a doubt that the patient was intoxicated, even if common
sense would tell you different. Doctors diagnose medical conditions. As EMTs,
Paramedics, First Responders, etc.… we treat symptoms. You may know exactly the
problem that a patient is encountering, but in a court, we are not in the
business of making a diagnosis.
- Avoid making
statements about what others did on scene, unless it directly pertains to the
decisions and tactics you and your company employed:
Your incident report is about what your company did on
scene. Each company, police unit, EMS unit, etc.… has to do their report.
Unless the actions of another unit affected an action your company made, limit its
entry into your report.
- Stick to the facts,
no matter how small they seem right now:
Include what you and your company did, what you and your
company members saw, and give the details of those areas. Something that may
seem like a small item now, may be something huge if you end up in a courtroom.
No information is too small to include.
- Ensure your grammar
and spelling is correct and that the content is educated and easy for anyone to
interpret:
Misspellings and grammatical errors can hurt your credibility
in a courtroom. Steer clear of using fire service slang terminology
For example:
Firefighter Donny grabbed the can and hit the fire.
A better way of wording that in a report would be:
Firefighter Donny used a water extinguisher and extinguished
the fire.
Avoid using codes and stick to plain text when composing
your report.
- Enter reports in a
timely manner:
You may run several incidents in a tour of duty. Take the
time to enter your reports in a timely manner. It doesn’t take long for call
specifics to mesh together over the course of running several calls. If at all
possible, enter them as quickly as possible when you return to the firehouse to
ensure their validity and accuracy.
Incident reporting is very important. Take the time to
ensure your report is the best it can be. If you are a company officer, include
your crew in the reporting process. They might have some vital information that
you need to include in the report. After some time goes by, your well-written
incident report may be all you have to guide you when something comes up about the
call.
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